Our dedicated team is here to answer any questions you may have. As the leader in the fixture and dispenser industry, we are happy to help you take next step to a sustainable amenity program.
Below are some of the most frequently asked questions about our fixtures and bulk amenity programs.
Depending on occupancy, there is an estimated 40-60% reduction in direct costs, but a 98% reduction in waste per year (plastic and product waste). Our bottles and pumps last more than 2 years and fixtures last indefinitely. We have had only 11 fixtures broken/returned in over 10 years with more that 450,000 fixtures in use around the world!
Can I place my brand or custom art?
Guests enjoy products they are familiar with and our fixtures are designed to present a branded product, however, the artwork can be anything you choose. If you would like to use the brand of your property or any other design, ywe are happy to work with your artist or use ours to create a bottle design that fits your vision or the room aesthetic.
Safety and security are achieved with our patented, tamper-resistant locking system that only allows staff access to the product. Made with high grade stainless steel, our fixtures lock the bottles in place and there is no access to the product from the guest. Our one-way pumps assure that the product cannot be tampered with, and our opaque bottles always look full to the guest. We have added a custom view window that allows housekeeping to know when it is time to refill.
How do you operate the fixtures?
Nothing is filled in the room. Our fixtures come with 2 sets of bottles with pumps. Bottles are filled in housekeeping, then simply replaced when the level shows through the view window that a change is necessary.
In most cases, the fixtures are mounted to the wall using state-of-the-art proprietary tape (no screw mounting or drilling is necessary), which eliminates potential damage to the tile. Fixture installation utilizing our proprietary tape takes approximately 15 minutes with a 12 hour cure time. However, there are holes in the back of the fixture should you choose to install with screw mounting.
